Rapid Information Systems/Our solutions/Estates
The Rapid Estate management solution is a powerful tool that connects your Housing Management System, CRM, Task Management System, and Document Management System, creating a seamless flow of information across your organization. With this solution, you can:
Conduct on-site inspections with ease using the convenient mobile app
With the Rapid Estate management solution, you can score the condition of your sites with detailed criteria that cover various aspects of quality and safety. You can also use any number of single-task forms for different purposes, such as reporting issues, requesting repairs, or providing feedback.
Moreover, you can capture observations and document them with photos that can be attached to the forms or stored in the cloud. Furthermore, you can automate remedy commissioning for swift action, by setting up triggers and workflows that assign tasks to the relevant parties and track their progress.
Manage your back office efficiently with the management system and performance dashboard
With the Rapid Estate management solution, you can access a comprehensive historical database of estate information that stores all the relevant data from your previous inspections, reports, and actions. You can also automate monitoring of completed actions, by setting up alerts and notifications that inform you of the status and outcome of each task. Moreover, you can obtain a real-time view of issues, actions, and KPIs, by using the interactive dashboard that displays the latest data and trends.
Furthermore, you can gain insights for predictive maintenance, by using the advanced analytics that identify potential problems and suggest optimal solutions.
Generate standardised written reports with ease using the automatic report generator
With the Rapid Estate management solution, you can generate reports that justify shared costs, by using the automatic report generator that calculates the expenses and allocates them to the appropriate parties. You can also communicate clearly with residents, ensuring transparency and understanding, by using standardised reporting that explain the rationale and benefits of the shared costs.
The Rapid Estate management solution offers standard out-of-the-box elements that can be used as-is or customised to fit your specific requirements. With this integrated solution, you can revolutionise your estate management practices and overcome the challenges posed by fragmented systems.
Product overview
Service | Basic | Advanced | Premium |
---|---|---|---|
Number of Users | Internal = 20 External = 200* |
Internal = 50 External = 500* |
Internal = 80 External = 800* |
Development Time | No time allocated. Additional charges apply at day-rate. | Six days allocated per annum. Additional charges apply at day-rate. | 12 days allocated per annum. Additional charges apply at day-rate. |
User-Support | SME support through LA Contact | Dedicated portal access | Dedicated portal access |
Rapid Instance | ✔ | ✔ | ✔ |
Rapid Server (Hosting) | ✔ | ✔ | ✔ |
System Back‐Up | ✔ | ✔ | ✔ |
Database | ✔ | ✔ | ✔ |
Emails | ✔ | ✔ | ✔ |
Rapid Branding | ✔ | ✖ | ✖ |
Personalised Branding | ✖ | ✔ | ✔ |
Basic Reporting (Rapid dashboards) | ✔ | ✖ | ✖ |
Basic Reporting (with options to customise dashboards) | ✔ | ✖ | ✖ |
Reporting ‐ Integration (Power BI) | ✖ | ✖ | ✔ |
GPS | ✔ | ✔ | ✔ |
Data Capture | ✔ | ✔ | ✔ |
Third Party Data Capture via secure link | ✖ | ✔ | ✔ |
Capture Photos | ✔ | ✔ | ✔ |
Active Directory ‐ Security/Passwords | ✖ | ✔ | ✔ |
Single-Sign On | ✔ | ✔ | ✔ |
Bug Fixing | ✔ | ✔ | ✔ |
Testing | ✔ | ✔ | ✔ |
Security Management & Updates | ✔ | ✔ | ✔ |
Account Management | ✔ | ✔ | ✔ |
Property search | ✔ | ✔ | ✔ |
Map property search | ✔ | ✔ | ✔ |
Manage workflow | ✔ | ✔ | ✔ |
View property details | ✔ | ✔ | ✔ |
Raise/Manage actions | ✔ | ✔ | ✔ |
Generate Inspections Report | ✔ | ✔ | ✔ |
Complete Management Inspection | ✔ | ✔ | ✔ |
Health & Safety | ✔ | ✔ | ✔ |
Cleaning | ✔ | ✔ | ✔ |
Grounds maintenance | ✔ | ✔ | ✔ |
Community assets | ✔ | ✔ | ✔ |
Allotments, garages & sheds | ✔ | ✔ | ✔ |
Grounds Maintenance | ✖ | ✔ | ✔ |
Tree Maintenance | ✖ | ✔ | ✔ |
Cleaning Standards | ✖ | ✔ | ✔ |
Pest Control | ✖ | ✔ | ✔ |
Refuse | ✖ | ✔ | ✔ |
Communal access request | ✖ | ✔ | ✔ |
Request letter drop | ✖ | ✔ | ✔ |
Fly tipping | ✖ | ✔ | ✔ |
Meter reading | ✖ | ✔ | ✔ |
Housing Operations Info | ✖ | ✔ | ✔ |
Repairs History | ✖ | ✖ | ✔ |
View Tenant Information | ✖ | ✖ | ✔ |
Raise Repairs HMS | ✖ | ✖ | ✔ |
Index Documents with IDMS | ✖ | ✖ | ✔ |
Raise issues on CRM | ✖ | ✖ | ✔ |
Forecasting of repairs and issues | ✖ | ✖ | ✔ |
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