About us

Rapid produces an exciting and disruptive low‐code platform which we use to create desktop, mobile, and forms apps to help local authorities improve their services, especially in social housing.

About us
Photo by CHUTTERSNAP / Unsplash

Enable transformation

We thrive to deliver digital innovation and transformation, empowering our clients to achieve their goals and supporting throughout product implementation. We provide cutting-edge solutions, insights, and strategies that enable transformation within the Not-for-Profit and Public-Sector. We are passionate about creating positive change and delivering value for our clients. We are the enablers of transformation.

Manage costs

We are keenly aware of the importance of cost control to a client, and our products manage these effectively and efficiently. We offer a range of products, services, and reporting, that enable our clients to control their expenses and regain control of inefficiencies. We are the experts in cost management.

Deliver quality

We are committed to our products and the positive improvements they deliver. We strive to exceed the expectations of our clients and create real Social Value. We uphold the highest standards of excellence, integrity, and innovation. We continuously improve our performance and seek feedback from our customers and partners. We are the quality deliverers.

Agile collaboration

We are committed to agile collaboration to deliver value, quality, and innovation to our customers and Clients. We use the most flexible and adaptive methods, tools, and practices to work together and are always happy to challenge the status quo. We embrace change and feedback as opportunities to learn and improve. We continuously deliver working products and services that meet the needs and expectations of our clients. We foster a culture of agile collaboration that values trust, transparency, and customer satisfaction.

Streamline operations

We are focused on streamlining your operations to achieve maximum efficiency, quality, and customer satisfaction. Through product delivery we work with our clients using Continuous Improvement to deliver the leanest smartest outcome. We constantly measure, improve performance and seek feedback from our clients to ensure that the products and services we provide are the most efficient and dynamic they can be. We Build, Test, Learn, Improve...

Enhance communications

We are confident that our Products and Services enhance communications of our clients. We use the best and most suitable development. We foster a culture of communication that values diversity, inclusion, and openness.

Who we are

At Rapid, we are passionate about helping you achieve your goals through our innovative software solutions. We work with government and industry sectors to deliver solutions that improve performance, productivity, and experience for everyone involved.

What we do

We serve Local Authorities, Housing Associations and Charities with software solutions that make a positive impact on the public.

We strive for excellence in everything we do. Our solutions are user-centric, tailored to meet your specific needs. We work closely with industry experts who have deep knowledge of each process. This ensures that our solutions are reliable and easy to use. Our solutions are powered by our low-code platform and process engines, which provide a flexible and user-friendly development environment. We use workflows that enhance efficiency and follow best practices, making complex operations simple and smooth. We automate tasks, simplify procedures, and manage information effectively.

At Rapid, we understand the potential of digital technology. We help you use it to your advantage. Our solutions enable you to do more – whether it’s saving time, reducing costs, or increasing quality. Our aim is to help you succeed in the digital era.

Why we're trusted

Our people

At Rapid, our people are our strength. They make us a trusted software provider for the Public Sector. They help us deliver award-winning solutions and services to you.

At Rapid, we have a team of technical experts and specialist colleagues who can give you the tools and knowledge you need to improve your organisation. We believe in Everyday Evolution and we are always curious and ambitious. We look for new solutions to support you and the changing challenges you face. We empower our people to reach their full potential and work together as one team, with you and with each other. Together, we can achieve more.

Our promise

Our commitment is to establish and maintain a mutually beneficial relationship with our clients, which ensures that Rapid is the ultimate software partner for your needs.

For over ten years, we have been trusted by the public sector to offer solutions that enable Local Authorities, Housing Associations and the Charity sector to operate in a more efficient and effective way, enhancing the quality of public services. We always prioritise delivering functionality where and when it is required, addressing the needs of both clients and consumers; improving productivity, demonstrating compliance and ensuring a superior customer experience.

We recognise that the challenges you encounter are constantly changing and so is our software. We firmly believe that success depends on Everyday Evolution and that is why we are devoted to constantly developing and deploying our software, to assist you in facing the demands of today and tomorrow with confidence.

As many of our clients value self-reliance without the risk of additional expenses, part of our commitment is to provide authentic continuous support and training that enables your team to manage your Rapid Instance and customise components as and when you need to.

Our purpose

Our mission is to develop software that enhances the quality of life of people throughout the UK. This is our fundamental principle.

We collaborate with Local Authorities, Housing Associations and the Charity Sector, to raise the level of satisfaction among the users of public sector services. These services include, but are not limited to, social housing, waste collection and fire safety in public buildings.

We also have expertise in integrating with existing enterprise solutions, enabling Rapid to offer clear and accurate information to all stakeholders.

Our software aims to have a positive impact on your organisation and assist you in optimising your service delivery. This is something we are very passionate about!

Accreditation, frameworks and partners

We take pride in our accreditations that set us apart as a trusted partner in the industry. Proud to be a Crown Commercial Supplier, we bring unparalleled expertise and reliability to every project we undertake

Rapid has the knowledge and experience of working with public sector frameworks and guiding buyers through the process. We understand the challenges and constraints uniquely faced by public sector organisations and with our expertise and market experience, we can help you in navigating the framework process to ensure a seamless, efficient and cost-effective outcome.

Cyber Essentials
Crown Commercial Service Supplier
Microsoft Partner