Rapid & MS Dynamics Integration; providing a wider range of applications for social housing providers

Streamline operations and create seamless integration with Open API, creating a single source of truth.

 

We are excited to share with you the remarkable integration between Rapid and Microsoft Dynamics, revolutionizing social housing management for providers across the UK. Rapid, with its innovative approach and commitment to excellence, has provided a solution that streamlines operations, enhances communication, and improves overall efficiency.

1. Streamlining Operations with Mobile Applications and Data Capture Functionality

 

Rapid offers mobile applications, forms, and data capture functionality that empower teams to update CRM systems like Microsoft Dynamics, even while working remotely. This feature enables social housing providers to maintain seamless workflows and ensures that multiple systems can be updated simultaneously, enhancing productivity and flexibility for teams in the field.

 

2. Case Study: Westminster City Council

 

A prime example of Rapid's impact is seen in the collaboration with Westminster City Council. With over 30,000 residential properties under their management, Westminster City Council faced the challenge of coordinating remedial work efficiently while maintaining communication with residents and contractors. Rapid stepped in to design and implement a customized solution, integrating with existing systems and automating workflows. The result? A comprehensive application that assigns and tracks remedial work tasks, syncs data between systems, communicates with residents, and monitors performance effectively.

 

3. Setting the Standard with a Low-Code Platform and Open API

 

What sets Rapid apart is its low-code platform, coupled with an Open API tailored for the public sector. This approach empowers social housing providers to customize and adapt solutions according to their unique needs, without extensive coding knowledge. Rapid's commitment to accessibility and flexibility ensures that providers can easily integrate and scale their operations, driving greater efficiency and innovation.

 

4. Future Innovations: AI Integration for Document Verification

 

Exciting developments are underway at Rapid, with plans to integrate AI for document verification. By training their own dataset, Rapid aims to enhance the accuracy and efficiency of document processing, further streamlining workflows and reducing manual effort. Social housing providers can look forward to leveraging AI-powered solutions to drive greater efficiency and accuracy in their operations.

 

Rapid's integration with Microsoft Dynamics represents a significant advancement in social housing management, empowering providers to streamline operations, enhance communication, and drive greater efficiency. With a commitment to innovation and customer satisfaction, Rapid continues to set the standard for excellence in the industry.