Tenancy visits

Stevenage Borough Council This mobile app integrates with the Northgate housing management system and allows the tenancy team to conduct settling-in and 8-month visits, and collect and confirm information about the household. The app helps officers arrange visits with coloured highlighting as to any that may be overdue. Reduces trips back

Tenancy visits
Tenancy visits app built with Rapid

Rapid Information Systems/Tenancy visits

Stevenage Borough Council

This mobile app integrates with the Northgate housing management system and allows the tenancy team to conduct settling-in and 8-month visits, and collect and confirm information about the household.

The app helps officers arrange visits with coloured highlighting as to any that may be overdue. Reduces trips back to the office and double-keying. Improves the accuracy of back-office processes for cost saving and greater resident satisfaction.