Estates management

Westminster City Council

This mobile app and management system allows estate officers to complete a detailed estate inspection report and request a number of remedial actions including repairs, flytipping, grounds maintenance, tree maintenance, pest control, parking issues, and others, with photos.

A PDF (.pdf) document of the estate inspection is created, with all scores, comments and images, and loaded into the EDMS and is available on the council website. Remedial actions are emailed to third parties with a secure link for them to update the completed status.

The dashboard allows searching and viewing of all data, and management of outstanding issues. Improves the quality, speed, and transparency of estate issues and helps their quick resolution to reduce cost and improve resident satisfaction.