Caretakers

Stevenage Borough Council

This mobile app and management system, records all caretakers performance information.

Caretakers are scheduled to various rounds informing them of which blocks to visit. They perform a vehicle check each day and, as well as recording their caretaking tasks, breaks, and meetings, they can report flytipping, drug paraphernalia, and other observations, with photos, that are emailed to other teams for remedy. All data is visible in the management system as well as charts highlighting how the completion of rounds is progressing.

Provides accurate performance data for audit and accountability, and speeds up and improves the accuracy of back-office processes for cost saving and greater resident satisfaction.